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Contact Metro Bank

COVID-19 RESPONSE – Metro Bank is operating with a limited staff due to COVID-19 impacts.  Loan customers are encouraged to make their payments online using the “Login” button above.  Payments can also be made at the branch during regular banking hours.  Deposit customers can use online banking to check balances.  Customers are encouraged to call the office (details provided below) to schedule an appointment for all other services.

Metro Bank employees are continually available to personally assist you with your banking needs. Please complete the form below to contact us by email. Do not send personal information in this unsecure email. Metro Bank does not conduct any financial transactions through email and will never ask you to submit personal information through email. To protect against identity theft, never email your account number, social security number, or any other personal/private information. If you need to discuss personal information, please contact us directly and we will be glad to help.

All questions will be answered from 9 a.m. – 4 p.m., Monday – Friday. Any messages sent after 4 p.m. will be answered the next business day. Please note you may receive a delayed response due the weekend or holiday. Metro Bank recognizes all Federal Holidays.

Hours of Operation Monday – Friday:

9:00 a.m. – 4:00 p.m.

Physical Address 900 S. 12th Street Louisville, KY 40210